Tom's Journal.
http://tomschuckmanjournal.blogspot.com/
tschuckman@aol.com
Here is some very good news forwarded to me from a friend. Please share:
| Try to remember this, EVERY TIME you have to talk to a customer service representative and you cannot understand them. I did not know that we could do this. Help bring jobs back to the U.S.A. Ask for an American!
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How to save some American jobs and we can help!
Hi Everyone,
I want to share with you some great information that I found out purely by accident. I believe it can also save and create jobs in America while giving people better customer service.
So how many times have you called a companies service phone line and found that the rep. can barely speak English? Once with a major mortgage company it was so bad I demanded to speak with someone who spoke English. Right at that moment I broke the code, the secret password for customer service.
Come to find out that every American company using overseas operators must transfer you to an American rep. by saying.......
" I want to speak to a representative in America ".
(Don't take no for an answer on this)
This was confirmed by the American rep. that they must transfer you after that request. I've tried it on a half a dozen major companies including cable, bank, phone and mortgage companies. It works every time and I
actually get my issues taken care of.
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