Dear Friends,
I saw an advertisement on-line for some "Skin Cream" and only ordered what appeared to be a small sample, for a friend to try it out... as a gift, and then: I got socked with a huge 2- extra fees: of approx., $89., and $90-some on my Credit Card, and I still have not received the stuff in the mail. I called them up just like the references show below here and only got the run around. I want EVERYONE to know about this scam and BEWARE !! Please share.
BTW, I just called up my Bank, and the lady told me that she is very familiar with that 'company' as they have MANY disputes, so they will now send me a 'Dispute package- paperwork' that I shall file and take ACTION against that scam company. So DO NOT THINK that you are stupid or the only one who is getting scammed in this fashion, please !! The only way to stop a 'bully on the block' is to punch him in the nose.... and remove the threat to the community.... sorry to say. And if the bully is really big and powerful, maybe you will need a few of your fellow brothers to take him down and kick his anatomy ! The trouble is: Now days, in America, we let the wrong people get in charge -- Democrats and Liberals, and the schools feminize most of the boys, so that they grow up to be cowards and sissies --- or 'girly men.' So we have Armies to fight when the old, goofy Congressmen feel like starting another war, for oil and greed, and when the Soldiers and Marines return home ---- they get horrible, shameful treatment from the VA people and the Liberal Gov't ! Shame ! Is it no wonder that we Veterans insulate ourselves against users, and greedy people ? And we also 'Cling to our KJV Bibles and guns, too.... LOL.'
OK, I vented too much, again.... but I hope I made my point. My 2-- phone calls took about 15 minutes, but they paid off, and although I lost some more money.... I also got to warm all the people I care about.
Regards,
Tom Schuckman
P.S. Friends, And this is how they operate and "SQUEEZE" you in the end.... but offering you a partial, 1/3 refund back, to make them look so kind and magnanimous !!! All the while they are ripping you and hundreds of other good people OFF !! Call you Credit Card people immediately and ask to report and file a complaint for a total and complete refund !!! Don't wait, or they will continue billing you every stinking month !!
Amore Eye Customer Service cs@amoreeye.comhide details | |
| To | Thomas Schuckman tschuckman@aol.com |
Refunded Order Notification
Order Number: 2933728
Order Date: 03/22/2017 03:56am
|
Dear Thomas Schuckman,
This email is to inform you that we have refunded the amount of $30.08 back to your payment method originally used on order number 2933728, which was originally purchased on 03/22/2017 03:56am for the total amount of $85.97. Please allow 5-7 business days for your refund to be credited to your bank account. If you do not see your refund, please give us a call our customer Care Team phone number below. Amoré Customer Care Department (24/7) cs@amoreeye.com (866) 981-5686 |
| Notice: Please do not give out your card information over the phone. We will never call to ask for your card information. |
Brilliant Skin Cream & Serum
Internet USA |
|
Brilliant Skin Cream & Serum Beware of subscription that will automatically deduct $180 a month from your account. Santa Ana, CA Nevada
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This company is out to scam custumers. If you order the "free trial" you will be charged $89.85 for each, cream and serum after 14 days (and the clock starts ticking when you place the order not when you receive it). You will then be automaticaly enrolled in a monthly subscription, which comes with an automatic deduction of your bank account for a total of $180 a month.
To confuse you, the company has set up dual structure. To cancel, you will have to call the skin-cream subcompany and the serum subcompany company separately. Each, of course, has its own hold-times. You will have separate charges for the cream and the serum, which you will have to cancel separately. Ok, so cancellation of the subscription is not too hard. But make sure you request an email confirmation to prevent further charges for each.
Now on to the hard part: returning the unopened/unused products for a refund. I have looked for other complaints about this service and the process seems to be always the same. However, not every customer is tenatious enough to see it through to the end for a full refund.
1. You call 1(877)281-8650 to return the cream:
To confuse you, the company has set up dual structure. To cancel, you will have to call the skin-cream subcompany and the serum subcompany company separately. Each, of course, has its own hold-times. You will have separate charges for the cream and the serum, which you will have to cancel separately. Ok, so cancellation of the subscription is not too hard. But make sure you request an email confirmation to prevent further charges for each.
1. You call 1(877)281-8650 to return the cream:
a. You do not get far with them, but they offer graciously, to cancel the subscription and further charges.
b. If you do not ask for an email confirmation of the cancellation, consider your subscription NOT cancelled and your account will be continuously charged $180 per month.
2. You call 1(877)230-7895 to return the serum:
a. After some back-and-forth, the representative offers to cancel your subscription and issues you a return authorization (RMA number). Make sure you persist on not paying $9.95 restocking fee (it is not in their policy).
b. You recieve email confirmations for both, the cancellation for the subscription and the return authorization.
3. Then you call 1(877)281-8650, the cream subcompany back and ask why you could return the serum but not the cream. They will reply with the standard answers:- terms & condition of the initial order;
- the right for a refund within 14 days from the initial trial order;
- Terms & Conditions Refund Policy, item 4. "We reserve the right to refuse a refund to any customer who repeatedly requests refunds or who, in our judgment, requests refunds in bad faith".
- they will graciously offer you a small refund, anywhere from $34 to $68
This report was posted on Ripoff Report on 10/23/2015 12:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/brilliant-skin-cream-serum/internet/brilliant-skin-cream-serum-beware-of-subscription-that-will-automatically-deduct-180-a-1263234. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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